Privacy Policy
Effective Date: May 2026
Business Name: Pacific Store
Location: Port Louis, Mauritius
Pacific Store (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you contact us, make an enquiry, or place an order, we may collect:
- Full name
- Phone number
- Email address
- Delivery or billing address (if applicable)
- Any information you voluntarily provide through contact forms or email
b) Non-Personal Information
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referring website or source
2. How We Use Your Information
We use your information for the following purposes:
- To respond to enquiries and customer requests
- To process orders or quotations (if applicable)
- To improve our website and services
- To provide customer support
- To send important updates related to your enquiry or order
- To analyse website traffic and improve user experience
We do not sell or rent your personal data to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience. Cookies help us:
- Understand website traffic and usage patterns
- Improve website performance and functionality
- Remember user preferences (if applicable)
You can disable cookies in your browser settings, but some parts of the website may not function properly.
4. Data Sharing and Disclosure
We may share your information only in the following cases:
- With service providers who help us operate the website (e.g., hosting, analytics tools)
- If required by law, regulation, or legal process
- To protect our rights, property, or safety
All third-party service providers are expected to handle your data securely and responsibly.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, please note that no method of online transmission is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal or accounting requirements
- Resolve disputes or enforce agreements
7. Your Rights
Depending on applicable laws in Mauritius, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data (where applicable)
- Withdraw consent for certain data uses
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:
Pacific Store
Port Louis, Mauritius
Email: info@pacificstoremru.com
Phone: +230 241 9600